Beyond the Folder: Modernizing Search and Findability with Laserfiche AI

Let's be honest: your organization doesn't have a document problem, it has a "where did I put that" problem. Somewhere between the shared drive, the department folder nobody remembers creating, and that one file named "FINAL_v2_ACTUALFINAL_useThisOne," a perfectly good record is hiding in plain sight—daring someone to find it.

Join CDI for a practical (and mildly cathartic) look at how Laserfiche Search and AI are putting an end to digital scavenger hunts. We'll cover the shift from folder-based navigation and manual metadata tagging to natural language, AI-assisted search that actually understands what you're asking for—revolutionary concept, we know.

This session is built for records managers, clerks, IT professionals, and department leaders who are ready to retire their unofficial job title of "Chief Document Finder."

You'll see how Laserfiche AI can surface relevant records without requiring users to know exact filenames, folder structures, or that mysterious internal naming system only one retired employee ever understood. We'll also cover automatic classification and data extraction, so documents start organizing themselves instead of waiting for someone to get around to it.

Attendees will learn:

• How Laserfiche Search evolved beyond the filing cabinet's digital cousin, the folder tree

• Best practices for metadata, full-text, and advanced search (no PhD in Boolean logic required)

• How AI-powered search delivers results faster than asking around the office

• Real-world applications of AI classification and data extraction

• Techniques for improving search accuracy and user adoption—so the search bar actually gets used

• How to turn your repository into a knowledge base instead of a digital junk drawer

By the end of this session, you'll understand how Laserfiche Search and AI work together to save time, save sanity, and prove that the answer really was in the system the whole time.