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- CDI | Terms and Conditions
Welcome to the CDI (Cities Digital, Inc) website. CDI is pleased to offer you a wide range of resources, products, and content. Here you will find our terms and conditions. Terms and Conditions 1. CDI and data privacy Cities Digital, Inc. and its subsidiaries ("CDI") is committed to protecting personal data and respecting your privacy. This privacy statement describes how we collect, use, share, protect, and otherwise process personal information about you. This statement applies to personal information that you provide to us: as a visitor to our websites or as a user of our client portals; when you send us personal information in connection with an inquiry about CDI providing products and services directly to you; as a visitor to our premises; and as a contact at one of our customers or their customers, potential customers, suppliers or other business partners. Notice to Customers of CDI Clients Where we collect personal information on behalf of our clients, CDI acts as a “data processor” (as defined in the European General Data Protection Regulation (GDPR)) on behalf of its clients and this privacy policy does not apply. Customers of our clients (e.g. Fund investors or any person providing information in connection with obtaining a product or service from a client of CDI) should consult directly with the applicable client to obtain a copy of the privacy policy issued by the client as “controllers” (as described in GDPR) which will apply in such instance. 2. What information do we collect from you? We may collect and process the following information (personal data) about you: Information that you give us: This includes information about you that you give to us by filling in forms on our website (or other forms that we ask you to complete), giving us a business card (or similar), or corresponding with us by telephone, post, email or other means. It may include, for example, your name, address, email address, work telephone number, mobile telephone number, information about your business relationship with us, information about you necessary to complete anti-money laundering checks in order to comply with requirements relating to anti-money laundering and other legislation applicable to us; and information about your professional role, background and interests. Information that our website and other systems collect about you: If you visit our website it will automatically collect certain information about you and your visit, including the Internet protocol (IP) address used to connect your device to the Internet and other information such as your browser type and version. We may also collect information about the pages on our site that you visit. Our website may also download "cookies" to your device – this is described in our separate cookie statement. If you email, telephone, write, or exchange other electronic communications with our employees and other staff members, our information technology systems will record details of those conversations and exchanges, sometimes including their content. Some of our premises have closed circuit TV systems which may record you if you visit our premises, for security and safety purposes. Other information: We may also collect some information from other sources. For example: If we have a business relationship with the organization that you represent, your colleagues or other business contacts may give us information about you, such as your contact details or details of your role in the organization that you represent. We sometimes collect information from other third parties, which can include third party data providers, or from publicly available sources for anti-money-laundering, background checking and similar purposes, to protect our business and to comply with our legal and regulatory obligations. 3. How will we use your information? We may use your information for the following purposes: To personalize and customize your experience with us; conduct research and analysis; and fulfil orders and requests for products, services, or information from you or the organization that you represent; to send you marketing communications regarding our products and services; for ordinary business purposes, including to operate and administer the products and services provided by CDI in accordance with the terms of any agreements that we may have with our clients. to operate, administer and improve our website and premises and other aspects of the way in which we conduct our operations. To protect our business from fraud, money-laundering, breach of confidence, theft of proprietary materials and other financial or business crimes. To comply with our legal and regulatory obligations, and to bring and defend legal claims where the information is pertinent (including to allow us to pursue available remedies or limit the damages that we may sustain). To comply with our internal policies and maintain our records or as otherwise required by applicable data protection laws. To respond to requests from our clients that are not already addressed above. We may from time to time be required to review information about you held in our systems – including the contents of and other information related to your email and other communications with us – for compliance and business-protection purposes as described above. This may include reviews for the purposes of disclosure of information relevant to litigation and/or reviews of records relevant to internal or external regulatory or criminal investigations. To the extent permitted by applicable law, these reviews will be conducted in a reasonable and proportionate way and approved at an appropriate level of management. They may ultimately involve disclosure of your information to governmental agencies and litigation counterparties as set out below. Your emails and other communications may also be accessed occasionally by persons other than the member of staff with whom they are exchanged for ordinary business management purposes (for example, where necessary when a staff member is out of the office or has left our organization). We will only process your personal information as necessary to pursue the purposes described above. In exceptional circumstances, we may also be required by law to disclose or otherwise process your personal information. We will tell you, when we ask you to provide information about yourself, if: Provision of the requested information is necessary for compliance with a legal obligation, or it is purely voluntary and there will be no implications if you decline to provide the information. If you are uncertain as to CDI's need for information that we request from you, please contact the CDI representative asking for the information, or Contact us, with your query. 4. Disclosure and international transfer of your information We may disclose personal information about you, where reasonably necessary and appropriate for the various legitimate purposes set out above: To the other legal entities within CDI. If we receive the personal information from you as a representative of one of our business partners or clients, to your colleagues within the organization that you represent. Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. In connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of a business or operating unit; in accordance with our legal obligations, including to competent regulatory, prosecuting and other governmental agencies, or litigation counterparties, in any country or territory or where we are otherwise required by law to disclose. These disclosures may involve transferring your personal information overseas. If you are dealing with us within the European Economic Area (or the UK, after it has left the European Economic Area), you should be aware that this may include transfers to countries outside the European Economic Area / UK, which do not have similarly strict data privacy laws and which may therefore afford a lower standard of personal data protection. In those cases, where we transfer personal data to other legal entities within CDI or our service providers, we will ensure that our arrangements with them are governed by data transfer agreements, designed to ensure that your personal information is protected, on terms approved for this purpose by the European Commission. 5. How we keep your personal information safe? We are committed to protecting your personal information submitted to us. We maintain an information security program including internal policies addressing the acceptable use and access to confidential business information and personal information which may be contained within CDI’s information systems. We maintain physical, electronic and procedural safeguards reasonably designed to guard personal information from loss, misuse or unauthorized access, disclosure, alteration or destruction of the information that has been provided to us through our on-line services. 6. How long do we keep your personal information? We will retain your data in accordance with our Personal Data Retention Policy, which provide for a period of at least 7 years or longer as required by applicable law or our internal data protection policies. We will delete the information that we hold about you when we no longer need it. Note that we may retain some limited information about you even when we know that you have left the organization that you represent, so that we can maintain a continuous relationship with you if and when we are in contact with you again, representing a different organization. 7. What are your rights? Rights of access, correction, restriction and deletion You have a right of access to the personal information that we hold about you under European data protection legislation, and to some related information. You can also require any inaccurate personal information to be corrected or deleted as well as that any further data processing is restricted. Right to object You can object to our use of your personal information for direct marketing purposes at any time and you have the right to object to our processing of some or all of your personal information (and require them to be deleted) in some other circumstances. If you wish to exercise any of these rights, please contact us as set out below. Complaints You can also lodge a complaint about our processing of your personal information with the body regulating data protection in your country. 8. Your California Privacy Rights Under the California Consumer Privacy Act and its implementing regulations (CCPA), you (if you are a California resident) may have certain privacy rights in connection with your Personal Information (as such term is described in the CCPA). Some of those rights and disclosure requirements are already outlined in the various Sections above. In addition, we collect the personal information categories outlined below, which we may disclose to other legal entities within CDI, third party service providers who host our website or other information technology systems or otherwise hold or process your information on our behalf, under substantially similar conditions of confidentiality and security, and business partners, suppliers and sub-contractors for our operational business purposes: Identifiers, such as name, contact information, and online identifiers. Personal information, as defined in the California customer records law. Internet or network activity information, such as browsing history and interactions with our website. Professional or employment-related information, such as company name. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics. Performance of any contract we enter into with business partners, suppliers and sub-contractors or you. In connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of a business or operating unit; in accordance with our legal obligations, including to competent regulatory, prosecuting and other governmental agencies, or litigation counterparties, in any country or territory or where we are otherwise required by law to disclose. We do not share or sell your personal information with third parties for such third parties’ direct marketing practices; nor do we sell personal information (as contemplated by the CCPA) about you that you have provided to us or that we may have collected. If you are a California resident, you have the following rights as set forth in the CCPA: a) Right to Know. You have the right to request that we disclose to you the following information covering the 12 months preceding your request. The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information. The specific pieces of Personal Information we collected about you. The business or commercial purpose for collecting Personal Information about you. The categories of Personal Information about you that we otherwise shared or disclosed, and the categories of third parties with whom we shared or to whom we disclosed such Personal Information. b) Right to Request Deletion. You have the right to request that we delete Personal Information we collected from you. c) Right to Be Free from Discrimination. You have the right to be free from unlawful discrimination for exercising your rights under the CCPA. 9. Contact us We welcome questions, comments and requests regarding this privacy policy and our processing of personal information. Please send them events@cdi.support. To make a request for the disclosures or deletion described under Section 8, please contact us by phone toll free at +1-855-714-2800 or by email events@cdi.support . We will respond to your request consistent with applicable data protection laws. Depending upon the type of business relationship that you have with us, we may need to notify you that additional information is necessary to authenticate your identity for your data security or that we will refer your inquiry to the financial services entity that holds the primary relationship with you. For requests to delete your personal information as permitted under applicable data protection laws, we will work with you to accomplish your requests unless otherwise exempted under applicable data protection laws, such as compliance with applicable law or regulatory inquiry. 10. Changes to this policy Any changes we make to this privacy policy in the future are available if you contact us. Last updated: February 2021
- CDI | Laserfiche Support - Experts, Extended Hours, Developers, Audits
When considering a Laserfiche Support provider, you'll want to add CDI to your list. CDI's Laserfiche Support Team includes experienced, Gold and Platinum-certified Laserfiche technicians. The Support Team offers the latest in industry-specific compliance knowledge, best practices, and architecture. Laserfiche Support Expert Laserfiche support technicians are here to help > Get Laserfiche Support Today Laserfiche Support Services When considering a Laserfiche Support provider, you'll want to add CDI to your list. CDI's Laserfiche Support Team includes experienced, Gold and Platinum-certified Laserfiche technicians. The Support Team offers the latest in industry-specific compliance knowledge, best practices, and architecture. The goal of every support request is helping to quickly and easily troubleshoot unexpected issues, provide prompt answers to software questions and treat every client with patience and understanding. Support Services Certified Technicians Solution Consultants Training Consultants Developers & Programmers Training Guides & Implementation Plans Annual System Performance Audit System Guidance Extended Support Hours Request Support Services Quote Existing CDI client? Click here to submit your support request. Laserfiche Consulting Laserfiche Integrations
- CDI | Scanning Hardware
CDI is proud to be an imageFORMULA Premier Partner of Canon's high-speed document scanners. High-speed, departmental, and workgroup document scanners. Scanning Hardware Welcome to highspeed scanning > CDI is proud to be an imageFORMULA Premier Partner of Canon's high-speed document scanners. Canon imageFORMULA DR-S150 Built-in Wi-Fi®, wired Ethernet and USB connections for networked and local operation allow the scanner to be used with desktop computers, compatible smartphones, or tablets, and shared among multiple users. Document size: 8.5 in x 14 in max Feeder capacity: 60 sheets Scanning speed: 45 ppm | 90 ipm View Brochure Canon imageFORMULA DR-S250N A highly reliable, versatile document scanner that can handle typical office workloads with ease, as well as scan a variety of different media. View Brochure Canon imageFORMULA® DR-C225 II Document Scanners An innovative, upright, space-saving design frees up desk space. Its flexibility and high image quality are only surpassed by its ease of use, making it ideal for converting paper-based documents to digital files. Document size: 8.5 in x 14 in max Feeder capacity: 30 sheets Scanning speed: 25 ppm | 50 ipm View Brochure Canon imageFORMULA DR-G2090 USB This scanner uses USB-only connectivity and provides a high-performance, reliable, and flexible scanning solution recommended for non-networked environments where Ethernet connectivity is not required. Document size: 12 in x 17 in max Feeder capacity: 300 sheets Scanning speed: 90 ppm | 180 ipm View Brochure Canon imageFORMULA DR-M1060II A compact and versatile scanner, designed to enhance productivity in any office setting. With diverse document size feeding and two reliable feeding paths, the DR-M1060II is capable of fast letter-size / A4 scanning, U-turn path ledger-size / A3 scanning capabilities, long documents, and more. Document size: 11.8 in x 17 in max Feeder capacity: 80 sheets Scanning speed: 60 ppm | 120 ipm View Brochure Canon imageFORMULA ScanFront 400 Ideal for capturing document information in distributed environments. It helps improve collaboration by allowing users in central and field locations to capture and share information seamlessly and securely. Document size: 8.5 in x 14 in max Feeder capacity: 85 sheets Scanning speed: 45 ppm | 90 ipm View Brochure Canon imageFORMULA CR-L1 An easy-to-use solution for high-volume batch Remote Deposit Capture and remote lockbox check processing. With high-quality image scanning, precise MICR accuracy, and reliable item handling, the CR-L1 check transport can help with distributed check processing. Document size: 4.3 in x 9 in max Feeder capacity: 50 sheets Scanning speed: Up to 45 cpm View Brochure Canon imageFORMULA DR-G2110 USB A production document scanner, with both USB and ethernet connectivity, provides businesses with a high-performance, reliable, and flexible scanning solution as part of a robust document management system. Document size: 12 in x 17 in max Feeder capacity: 500 sheets Scanning speed: 110 ppm | 220 ipm View Brochure Canon imageFORMULA DR-G2140 A production document scanner, with both USB and ethernet connectivity, provides businesses with a high-performance, reliable, and flexible scanning solution as part of a robust document management system. Document size: 12 in x 17 in max Feeder capacity: 500 sheets Scanning speed: 110 ppm | 220 ipm View Brochure Canon imageFORMULA DR-6030C A departmental scanner that blends high speeds and reliable document handling with versatility and convenience. The DR-6030C scanner provides comprehensive functionality in a desktop design that effectively delivers document capture benefits in any business application. Document size: 11.8 in x 17 in max Feeder capacity: 100 sheets Scanning speed: 80 ppm | 160 ipm View Brochure Canon imageFORMULA DR-C230 A scanner with powerful document capture capabilities and dynamic ability to scan various document types like passports, this scanner can easily convert paper-based documents into high-quality digital files for almost any office environment. Document size: 8.5 in x 14 in max Feeder capacity: 60 sheets Scanning speed: 3 0 ppm | 60 ipm View Brochure Canon imageFORMULA DR-C240 A powerful document scanner with capture capabilities and dynamic ability to scan various document types, like passports. This scanner can easily convert paper-based documents into high-quality, digital files for any office environment. Document size: 8.5 in x 14 in max Feeder capacity: 60 sheets Scanning speed: 45 ppm | 90 ipm View Brochure Canon imageFORMULA DR-M260 A scanner with a user-friendly design, high-quality image processing, reliable item handling, and robust software offers end-to-end options for capturing business information and improving workplace productivity. Document size: 8.5 in x 14.02 in max Feeder capacity: 90 sheets Scanning speed: 60 ppm | 120 ipm View Brochure Canon imageFORMULA CR-120 A scanner with a user-friendly design, high-quality image processing, reliable item handling, and robust software offers end-to-end options for capturing business information and improving workplace productivity. Document size: 4.3 in x 9.6 in max Feeder capacity: 150 sheets Scanning speed: Up to 120 cpm View Brochure Canon imageFORMULA CR-150 A check scanner with high-speed, high-quality, precise processing capabilities, plus reliable item handling and other useful features. The CR-150 check transport can help promote adaptability and productivity for financial applications. Document size: 4.3 in x 9.6 in max Feeder capacity: 150 sheets Scanning speed: Up to 150 cpm View Brochure Canon’s imageFORMULA CR-190i II With a convenient countertop design and versatile document handling, the CR-190i II check transport can help meet even the toughest challenges. Document size: 4.3 in x 9.6 in max Feeder capacity: 2 50 sheets Scanning speed: Up to 190 cpm View Brochure Canon DR-M140 A document scanner helps reduce paperwork and improve workflows. With an out-of-the-box design, reliable handling, and advanced image quality functions, the DR-M140 is a performance-driven device that provides the basis for an intelligent document capture system.. Document size: 8.5 in x 14 in max Feeder capacity: 50 sheets Scanning speed: 40 ppm | 80 ipm View Brochure Canon DR-M160II This scanner is a compact document imaging solution for office environments. Its user-friendly design, high-quality image processing, reliable item handling, and intelligent software offer end-to-end options for capturing, converting, and communicating business information.. Document size: 8.5 in x 14 in max Feeder capacity: 6 0 sheets Scanning speed: 6 0 ppm | 120 ipm View Brochure Canon DR-M260 This scanner is a compact document imaging solution for office environments. Its user-friendly design, high-quality image processing, reliable item handling, and intelligent software offer end-to-end options for capturing, converting, and communicating business information.. Document size: 8.5 in x 14 in max Feeder capacity: 8 0 sheets Scanning speed: 6 0 ppm | 120 ipm View Brochure Ready to start? Request a Quote Today! Contact Us Or call 855-714-2800, ext. 2
- CDI | About Us
With over 600+ clients in a wide variety of industries, CDI offers Laserfiche software, hardware, integrations, cloud, and services to help companies and municipalities achieve their paperless and ECM goals. For nearly 20 years the CDI leadship team has helped organizations find greater efficiency. sobre nosotros estamos emocionados de conocerte > What Next? Con más de 700 clientes de industrias diferentes a nivel internacional, CDI ofrece un amplio conjunto de software, hardware, integración, cloud y servicios para ayudar a las empresas y municipios a lograr sus iniciativas más ambiciosas. CDI también comprende la importancia de que todas las mejor empresas estén respaldadas por estupendo empleados. CDI se enorgullece de invertir y de proporcionar ayuda a los clientes en cada paso de su proyecto. Desde demostraciones de software introductorias hasta consultoría de soluciones, capacitación, desarrollo y soporte continuo al cliente, CDI se complace en ser su pareja elegido para el éxito. Laserfiche Solutions Laserfiche Integrations Cloud Services Records Management MDR Services Follow Us
- CDI | Laserfiche For Credit Unions
In today’s drive to always deliver better member and client services, Enterprise Content Management, “ECM,” has become a necessity. Whether your credit union needs to revolve around improved loan workflows, teller services, or member engagement, CDI has solutions to improve your content management. CDI’s Vision Suite integrates with the ECM solution, Laserfiche, and most core data processing systems. Credit Unions Introduction to CDI Vision Suite > Let's Get Started Credit Union Enterprise Content Management Solutions In today’s drive to always deliver bette r member and client services, Enterprise Content Management, “ECM,” has become a necessity. Whether your needs revolve around improved l oan workflows, teller services, or member engagement, CDI has solutions to improve your content management. CDI’s Vision Suite integrates with the ECM solution, Laserfiche, and most core data processing systems. The Vision Suite The Vision Suite offers one-click lookup of primary or joint owners’ IDs, membership cards, or documentation. Scan IDs at the teller window or capture Windows or core processor print strea ms. Easily index IDs by read ing barcodes when scanning. Check 21 Solution Teller Scanning – Scan single checks or batches to balance with each transaction. Capture MICR, CAR & LAR amounts with automated and manual verification options. Import deposit checks from ATMs, ITMs, and RDC. Automatically store balance reports for the teller, branch, or institution prior to generating your cash letter. Automatic cash letter submission with most clearing institutions. Import received and cleared checks into Laserfiche using standard formats such as X9.37. Receive – Import inclearing items to your repository from the FRB, generate a summary report, and create MICR/ACH posting files for your core system. Return – Mark inclearing checks for return to BOFD and create a cash letter file for submission to the FRB. IRD Reprint – Allow printing of legal document replacements, return to the institution of first deposit once final NSF is complete. Advanced Fraud Early Warning – Enable real-time fraud lookup through Vision Check 21 integration (requires subscription). Merchant Capture – Enable business customers to scan and deposit checks from offices and submit to their financial institution with an Image Cash Letter (ICL). DocStream Manage document packages and track the collection to completion. The application is used to track percentage of completion of loan packages, new account openings and even human resource onboarding documents. Use pre-built templates with to-do lists or ad-hoc packages. A dashboard shows real-time package status. MA R S Archive & retrieve COLD data from computer-generated reports, statements and invoices. Capture, index and archive directly into Laserfiche. Apply graphical overlays to enhance the readability of green-bar re ports . Receipt Capture Sy stem The cash matrix b al ances t ellers’ cash with each transaction. It provides the option of receiving an emailed receipt, with al l account numbers automatically masked. Integration with Vision Check 21 to combine receipts and checks into a single document for research and member lookup. It offers touchless authorization by sending a text message for members to acknowledge and sign electronically during cashback requests at drive-thru or call centers. Laser Check Capture Laser print checks on blank check stock with signatures (cashi er’s checks, money orders, etc.). Allows granular control over authorization limits and remote approval of checks. You may also create core and user-generated loan coupons along with certificate renewal notices. Signature Pad Marke ting Manage and display color m arketing graphics and messages on your color s ignature pads. Member Portal Client or employe e document portal for quick document access of receipts, checks statements, or other documents. The portal interface is customizable and secured with enhanced security. It may be hosted locally, through a CDI hosted interface, and accessed through third-party home banking solutions. Ready to start? Request a Quote Today! Contact Us Or call 855-714-2800, ext. 2 Government & Municipalities
- CDI | Laserfiche Washington
CDI is one of the largest and best Laserfiche providers in the world. CDI proudly serves a wide variety of clients in Seattle, Spokane, Tacoma, Vancouver, and all throughout the state. CDI provides workflow, automation, digital forms & signatures, integrations, auto-filing, & so much more! Helping Washington go paperless since 2001 > Washington Let's Get Started Washington's Leading Laserfiche Provider Meet CDI #1 Laserfiche Provider in Washington CDI is your leading Laserfiche services provider specializing in Records Management deployment, Project Management, and third-party integration. CDI has been a Laserfiche VAR for over 20 y ears and has completed the most challenging ECM projects throughout the USA, Canada, and internationally. We serve clients across Washingt on state that, include the Seattle area, Tacoma, Everett, Spokane, and Vancouver. You can find CDI’s solutions on the Laserfich e Marketplace , including the most popular integrations for ArcGIS, DocuSign, Salesforce, and Dynamics. CDI helps you Take Information Further. Laserfiche Soft ware Solutions for All For more than thirty years customers have been trusting Laserfiche with the security and storage of their content. With clients in more than forty countries and more than 36,000 clients in total, Electronic Content Management and Laserfiche have become a formidable competitor in the marketplace. Laserfiche offers a complete suite of products including business process automation, workflow, records management (DOD 5015.2 Certification), document imaging, e-forms, and a robust API. Learn More Support You Can Count On CDI’s Laserfiche Support Team includes experienced, Gold and Platinum-certified Laserfiche technicians in your area. The Support Team offers the latest in industry-specific compliance knowledge, best practices, and architecture. The goal of every support request is helping to quickly and easily troubleshoot unexpected issues, provide prompt answers to software questions and treat every client with patience and understanding. Learn More Consulting G uided by Experts The consulting services provided by CDI range from exploratory to post-implementation. You’ll experience leading direction, design, and documentation of new or revised pr ocesses. Through improved capture, management & dissemination of your information, your organization will see faster ROI working with CDI. Project Planning System Design Custom Training Project Management Procedural Design Workflow & Form Design Learn More Training Knowled ge & Confidence The efficiencies and benefits gained when going paperless are undeniable, but onboarding and adoption with existing staff can sometimes have its challenges. Trust the professional training staff at CDI to carefully and mindfully help guide your staff through their paper-to-paperless transition Washington Onsite & Online Training Washington Workshops & User Groups Free Monthly Training Webinars Introductory & Advanced Courses Learn More Development Without Barriers Every document management solution is unique and may require a little to a lot of customization. Integrating and unifying systems can create even greater efficiency and make your overall solution that much more powerful. At CDI, our team of in-house developers are available to make your document management system friendly to all users and powerful to all administrators. Integrations Custom Development Scripting Conversion Learn More Digital Signatures Made Easy What good is having a paperless office if you are still gathering physical signatures? CDI provides organizations with the freedom to quickly and efficiently gather digital signatures. With a combination of Laserfiche software, CDI integrations, and DocuSign, our digital signature solutions can automate and streamline the signature procurement process with the use of email notifications, automated workflow activities, and automatic document archiving. Learn More Hosting in the Cloud CDI’s Washington cloud hosting services allow organizations to lower operating costs, achieve infinite scalability, and improve integration compatibility by moving their server to the cloud. CDI will manage necessa ry updates as they become available and will ensure your server achieves maximum uptime. Best of all, your organization will have a single point of contact for both your hosting and general Laserfiche needs. As with all services provided by CDI, the hosting service is competitive and secure. CDI has the experience and know-how to ensure your server is being managed optimally. Learn More Backup for the Unex pected For Washington organizations looking to achieve true disaster recovery-ready status, CDI offers a quick and easy way to implement online backup services for all your day-to-day files. Nightly backups of network drives, databases, Exchange, SharePoint, Lotus, and Oracle are transmitted directly in an encrypted format with a daily post-backup statistic email update. 24-hour hotline and emergency remote Laserfiche available. Learn More Hardware to get the Job Done CDI is proud to be a Canon Premier Partner in Washington, offering high-speed document scanning solutions. Whether you are looking for a high-speed, personal-use scanner for your desk, or a high-capacity, high-speed departmental or workgroup document scanner for your office, let the scanning hardware pros at CDI help you select the high-speed scanner that’s perfect for you. Learn More Your Laserfiche Choice Join our List of Satisfied Customers Seattle Tacoma Everett Vancouver Request Laserfiche Demo/Quote
- CDI | About Us
With over 600+ clients in a wide variety of industries, CDI offers Laserfiche software, hardware, integrations, cloud, and services to help companies and municipalities achieve their paperless and ECM goals. For nearly 20 years the CDI leadship team has helped organizations find greater efficiency. sobre nosotros estamos emocionados de conocerte > You will receive a confirmation email with the webinar link. If you do not see the email, check your spam folder. What Next? Con más de 700 clientes de industrias diferentes a nivel internacional, CDI ofrece un amplio conjunto de software, hardware, integración, cloud y servicios para ayudar a las empresas y municipios a lograr sus iniciativas más ambiciosas. CDI también comprende la importancia de que todas las mejor empresas estén respaldadas por estupendo empleados. CDI se enorgullece de invertir y de proporcionar ayuda a los clientes en cada paso de su proyecto. Desde demostraciones de software introductorias hasta consultoría de soluciones, capacitación, desarrollo y soporte continuo al cliente, CDI se complace en ser su pareja elegido para el éxito. Laserfiche Solutions Laserfiche Integrations Cloud Services Records Management MDR Services Follow Us
- Private Cloud Hosting Solutions | CDI Laserfiche Services
Discover CDI's private cloud hosting services for Laserfiche and critical apps. Secure, scalable, and reliable hosting solutions. Online Hosting Take your office to the cloud > Start Hosting Today Discover Reliable Private Cloud Hosting Services CDI's private cloud hosting services provide businesses with a secure, scalable, and efficient way to manage their infrastructure. Transitioning to the cloud with our expert solutions ensures reduced overhead, improved integration, and peace of mind. Our private cloud hosting is designed to meet your unique needs, offering unparalleled reliability and support. Experience the advantages of cloud hosting today with CDI, your trusted partner in innovative hosting solutions. Private Cloud Hosting Is your organization currently hosting your Laserfiche server at your office? Do you wish you could outsource the hosting to reduce time and resources spent managing the server? If so, you should consider taking advantage of CDI cloud hosting services. Not only will you have the benefit of outsourcing server management to industry experts, but will have the peace of mind knowing that your server is being looked after by professionals who understand Laserfiche and ECM best practices. CDI will manage necessary updates as they become available and will ensure your server achieves maximum up-time all times. Best of all, your organization will have a single point of contact for both your hosting and general Laserfiche needs. As with all services provided by CDI, the hosting service is competitive and secure. CDI has the experience and know-how to ensure your server is being managed optimally. There are many reasons to move your server to the cloud; from lowering operating costs and having infinite scalability, to improving integration compatibility. Let CDI help you evaluate your Private Cloud options today. Online Backup Ready to start? Request a Quote Today! Contact Us Or call 855-714-2800, ext. 2
- CDI | Laserfiche Support - Certified Laserfiche Experts Ready to Help
Have a question or need technical assistance? Complete the form below to connect with one of CDI's many certified expert technicians. Prefer to speak with us? Give us a call instead at 855-714-2800. Solicitudes de Soporte Estamos listos para ayudarle > Solicitud de Soporte en Línea ¿Tiene alguna pregunta o necesita asistencia técnica? Complete el formulario a continuación para contactar con uno de los numerosos técnicos expertos certificados de CDI. ¿Prefieres enviarnos un correo electrónico o hablar con nosotros? support@cdi. support 855-714-28 00, ext. 1 ¿No eres miembro actualmente del Plan de Soporte de CDI Laserfiche? Contáctenos
- CDI | CDI Events
Each month our sales and consulting team hosts webinars and Q&A sessions covering several Laserfiche topics. Register today for upcoming webinars or browse through our webinar library. CDI Events Meet our team in person > CDI User Groups & Events CDI hosts Laserfiche User Groups in person! These events provide content for users just beginning or seasoned pros. Don’t miss this opportunity to connect with other Laserfiche users in the area. Please browse through our upcoming events and reserve your seat! Upcoming Events 2026 CDI Laserfiche User Group: Wilsonville, Oregon 20 may 2026, 10:00 a.m. – 2:00 p.m. GMT-7 Wilsonville City Hall, 29799 Town Center Loop E, Wilsonville, OR 97070, USA Join us for an overview of Laserfiche Cloud, including basic document scanning with a Canon device and how Smart Fields use AI to automatically index and classify files. Compartir RSVP 2026 CDI Laserfiche User Group: Marysville, Washington 21 may 2026, 10:00 a.m. – 2:00 p.m. GMT-7 Marysville City Hall, 501 Delta Ave, Marysville, WA 98270, USA Join us for an overview of Laserfiche Cloud, including basic document scanning with a Canon device and how Smart Fields use AI to automatically index and classify files. Compartir RSVP 2026 CDI Laserfiche User Group: Seattle, Washington 15 sep 2026, 10:00 a.m. – 2:00 p.m. GMT-7 Seattle Lumen Field Join us for an overview of Laserfiche Cloud, including basic document scanning with a Canon device and how Smart Fields use AI to automatically index and classify files. Compartir RSVP Do you have a question? Let us know! Contact Us Or call 855-714-2800, ext. 2








